nnounce Ecosystem

Description

On the nnounce Ecosystem tab you can easily connect your device to the Simpleway Customer CX platform -  Airport CX, Enterprise CX or Transit CX. 

Tip!

By pairing your device, you can manage your nnounce devices also from the Customer CX solution, Audio devices tab. 

1. You can choose from the Mode:

• Cloud - when your Customer CX installation is in the cloud. 

• On prem - you have the Customer CX installation in house on your own servers.

• OFF - you need to switch off the connection. 

2. Device ID is numbering your device, you can edit the predefined value. 

3. Pairing code is needed once you start to pair your device in the Customer CX installation.

From here on follow the  Customer CX tutorial to pair and configure your nnounce device.

Tip!

This integration process is supported for nnounce devices -  ionode4, ampnode4 and the micnode2 series microphone stations.