Reset or change your PASSWORD
  • 12 Apr 2024
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Reset or change your PASSWORD

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Article summary

In this tutorial, we will show you how you can:

  1. reset your password on the Operations User Interface (OpsUI) login page in case you cannot remeber it and also 
  2. change your password if required.  


Topics covered:
Login page 
  • Forgot password page - Set a new password page
Menu
  • User icon

TUTORIAL STEPS:

Option 1: Reset your password



A) Log in page

  1. Click the Forgot password link on the login page.

After clicking on the link, you will be redirected to the "Forgot your password?" page.


B) Forgot password page
Here you are prompted to enter your email address to which a link to restore the password will be sent.
 
  1. Enter your email address.
  2. Click the Send recovery link button.

Note: the email is checked, and if the check is successful, users will be notified that the recovery link has been sent, otherwise users will be notified that the entered email address is invalid.

C) Open the password recovery email you received and click the link provided to set a new password.



D) Set a new password page
After you click the link in the password recovery email, you will be taken to the "Set Password" page, where your email address and username will be already pre-filled and cannot be changed.

  1. Enter a new password and confirm it.
  2. Click the Set password & Log in button.

Note: Once the new password is set, the previously sent password recovery link is no longer valid, so it cannot be used to reset the password again.
Option 2: Change your password



D) A logged in user can change its password:

  1. Click the User icon in the left-hand menu.
  2. Select the Change password button.
  3. Enter your new password and confirm it.
  4. Click the Save button 

Your new password is set. 




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