Welcome to Simpleway CX Knowledge Base

Explore the comprehensive documentation, including tutorials and troubleshooting guides for the Simpleway Customer CX platform :

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Exciting News: we have launched New Airport CX Release 7.11!

New features in release 7.11:

Arabic Text-to-Speech Editor:

Announcements in Arabic language can now also be created with our TTS Editor. See our tutorial or contact us at customer@simpleway.global to book your demo.

Prayer call:

Schedule prayers at specific locations and at the requested times.

Introducing the next generation audio platform and products

We are proud to introduce our nnounce product range which is fully compatible with our Airport CX and Enterprise CX cloud products.

Nnounce can give your cloud installation the perferct "sound" with out our:

  • audio integration platform - ionode4,
  • flexible and secure amplifier - ampnode4, ampnode4LS, wallnode,
  • microphone stations - micnode2, micnode aux and mini,
  • wall controller - controlnode2GV.

Find out more on our nnounce website

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Transit CX solution for ground transportation is READY!

We are excited to announce the expansion of our Customer CX platform, now offering a customized solution tailored for ground transportation—covering trains, buses, metros, and travel hubs.

A fully synchronized system for passenger voice announcements and digital displays across both LCD and LED screens.

Key Features You Can Expect:

  • Integration with GTFS trip data,
  • Trip route templates,
  • Trip editor for any changes or new trips,

Plus, many other advanced features from our proven Airport CX and Enterprise CX solutions.

Interested? Contact us to learn more and schedule a DEMO: 📧 cloud@simpleway.cz

Find out more on our website transit.cx