Welcome to Simpleway CX Knowledge Base

Explore the comprehensive documentation, including tutorials and troubleshooting guides for the Simpleway Customer CX platform :


Exciting News: we have launched New Airport CX Release 7.10!

New features in release 7.10:

Scenario type - pause announcements: New scenario type can be newly used to pause all announcement to defined zones upon triggering this scenario.

nnounce audio devices integration: We improved the symbiosis of our nnounce devices with the CustomerCX platforms for easier maintenance of your nnounce devices.

Flight data provider: New flight data provider for flight integration.

Introducing the next generation audio platform and products

We are proud to introduce our nnounce product range which is fully compatible with our Airport CX and Enterprise CX cloud products.

Nnounce can give your cloud installation the perferct "sound" with out our:

  • audio integration platform - ionode4,
  • flexible and secure amplifier - ampnode4, ampnode4LS, wallnode,
  • microphone stations - micnode2, micnode aux and mini,
  • wall controller - controlnode2GV.

Find out more on our nnounce website


Transit CX solution for ground transportation is READY!

We are expanding our Customer CX platform and we now offer a custom product also for ground transportation as train, bus, metro, travel hubs ... Synchronized solution for passenger voice announcements and digital displays system for LCD and LED.

What can you expect:

  • Integration with GTFS trip data,
  • Trip route templates,
  • Trip editor for any changes or new trips,

and many more features we have already in our Airport CX and Enteprise CX solutions.

INTERESTED? Contact us to find out more and book a DEMO: cloud@simpleway.cz