Welcome to Simpleway Knowledge Base
Explore the comprehensive documentation, including tutorials and troubleshooting guides for the Simpleway Customer CX platform
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Release news: Airport CX release 7.16 is here!!
Feature highlights in release 7.16:
Zone management redesign: Zones and Zone groups are combined into a single tree view of the full hierarchy, with drag-and-drop organization, keyboard navigation, bulk actions, and built-in access management. See Zoning your audio devices tutorial
Faster Gate User Interface: Tree-shaking strips unused Ops dependencies from the build, so GateUI bundles only the modules it needs and loads noticeably faster.
Prayer call CSV import: mport prayer call schedules via CSV file as an alternative to the API integrations. See Prayer call schedules tutorial
Impersonation: Super users can temporarily act as another user with that user's exact UI configuration to verify permission and group setup, while it stays clearly visible that impersonation is active. Contact us to learn more.
PROTOTYPE — Speech-to-text and visual paging in GateUI: An operator's spoken live announcement is transcribed, translated into multiple languages, and pushed back out as both text-to-speech audio and visual paging on displays.
Introducing the next generation audio platform and products
We are proud to introduce our nnounce product range which is fully compatible with our Airport CX and Simpleway CX cloud products.
Nnounce can give your cloud installation the perferct "sound" with out our:
- audio integration platform - ionode4,
- flexible and secure amplifier - ampnode4, ampnode4LS,
- microphone stations - micnode2 handheld and gooseneck, auxiliar station and mini version,
- control panel with a variety of programmable applications - controlnode.
Find out more on our nnounce website
Transit CX solution for ground transportation is READY!
We are expanding our Customer CX platform and we now offer a custom product also for ground transportation as train, bus, metro, travel hubs ... Synchronized solution for passenger voice announcements and digital displays system for LCD and LED.
What can you expect:
- Integration with GTFS trip data,
- Trip route templates,
- Trip editor for any changes or new trips,
and many more features we have already in our Airport CX and Simpleway CX solutions.
