This guide walks you through tracking the aircraft-unloading process in TugmanUI, the tool that tells passengers which belt to collect their luggage from.
Belt information is not part of the flight data feed, so it has to be entered by hand. Airline operators assign belt numbers on the Flight editor tab, and baggage-area staff do the same in TugmanUI. Those assignments drive the belt and arrival-list templates on your passenger information displays, and each flight appears in BaggageUI as soon as it falls inside the set BaggageUI time limits.
Once a flight is assigned in TugmanUI, handling personnel can update its baggage loading status. The UI installs on a touchscreen computer, such as our Tugman device, in each belt loading area, so baggage handlers can enter the status of the bags they are working on, right where they work.
Demo access: reach TugmanUI at https://[your instance access URL]/tugman, for example https://air-tyx5.simpleway.cloud/tugman.
TugmanUI can be configured for a single belt or as multi-belt. The steps in this tutorial cover the single-belt configuration.
Topics covered:
TugmanUI
Main TugmanUI screen:
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TUTORIAL STEPS:
A) Login
Note: You can use the other login methods listed on the right side of the login page. |
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B) Assign belt number to a flight
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C) Assignment list
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Note: The First and Last buttons are used to specify additional flight attributes on the screens and tight to the templates to show most accurate information to passengers.FAQ
What is TugmanUI?
TugmanUI is a touchscreen tool for baggage handlers in the belt loading area. Handlers use it to assign flights to belts and record the baggage handling status, which then shows on the passenger displays. It runs on a touchscreen computer such as the Tugman device.
Why do belt numbers have to be entered by hand?
Belt information is not part of the flight data feed. Airline operators assign belts on the Flight editor tab, and baggage area staff assign them in TugmanUI. See Change flight data.
How do I open TugmanUI?
Add /tugman to the access URL of your instance. Then log in with your PIN code or with one of the other login methods on the login page.
What happens when I tap Assign?
The flight is linked to the belt of this Tugman device. The button turns green and changes to Unassign, and the flight shows on the belt carousel display and other assigned displays.
What happens when I tap Unassign?
The belt number is removed from the flight, and the flight leaves the list of flights assigned to that belt. It stays in the Assignment list, so another Tugman device can assign it to the right belt.
What do the First and Last buttons do?
They set the baggage handling status of the flight. Your display templates use this status to show passengers more accurate baggage information.
When does a flight disappear from the passenger displays?
When a baggage handler taps Close. The flight is removed from the passenger displays and from the All Assigned and Assignment lists, and its status changes to Done.
Can TugmanUI handle more than one belt?
Yes. TugmanUI can be set up for a single belt or for multiple belts. This tutorial covers the single belt setup. To change the setup, see Configure TugmanUI.
How does TugmanUI work with BaggageUI?
Each flight appears in BaggageUI as soon as it falls inside the BaggageUI time limits, so staff can make the matching baggage announcements. See BaggageUI baggage announcements.
Can my team try TugmanUI before we start using it?
Yes. During a free 14-day trial, Airport CX connects to real flight data from your airport, so your team can test TugmanUI and the other staff tools with your own flights. You can request a trial on our website.