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    Play FLIGHT-related announcements
    • 19 Feb 2024
    • 2 Minutes to read
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    Play FLIGHT-related announcements

    • Updated on 19 Feb 2024
    • 2 Minutes to read
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    Article summary

    Flight-related announcements are predefined announcements for arriving or departing flights and are triggered in the Arrival paging and Departure paging tabs. These announcements include information about the selected flight and are played in zones selected by the user.

    How to trigger playing of flight-related announcements:

    1. select the flight record whose information you want to use when playing the announcement,
    2. select the announcement from the predefined announcement options,
    3. configure selected announcement, 
    4. select zones where your announcement shall be heard.

    Announcement text can also be displayed on displays if the selected zones include display configurations to which templates with a visual paging component are assigned, as described in the Visual paging tutorial.

    If you want to have more or different announcements buttons, you can configure them on the Announcement configuration tab, see tutorial UI announcement configuration.

    Topics covered
    • Arrival paging tab
    • Departure paging tab 
    • Queue tab

    TUTORIAL STEPS:

    A) Departures tab - flight-related announcement

    1. Open the Departure paging tab.
    2. Select the flight for which you want to trigger an announcement.
    3. Click the announcement button based on the announcement content you would like to play.

    Note: The Arrival paging tab follows the same steps. 

    B) Announcement detail
    The window with the announcement details opens where you will find flight-related information in the header:

    1.  Select languages section is for selecting the languages in which the scheduled announcement will be transmitted. Only English is currently supported.
    2.  Preview your announcement before playback. A transcript of the announcement is available for the selected language. You can use the "Ear" button to pre-listen the announcement. Flight information is already filled into the announcement.
    3. Select zones by ticking the respective checkboxes where you want your announcement to be transmitted.
    4. (optional) – Select the Repetition type and configure the repetition settings.
    5. (optional) – Select the Priority with which your recording will be queued up for playback among other announcements.
    6. Click the Play button.

    Setting a repetition of the recording:

    Users are able to set different basic repetition settings by selecting the desired mode in the Repetition type dropdown. 

    • None – the announcement will be played one time once the user clicks on the Play button.
    • Multiple times – the announcement will be played immediately once the user clicks on the Play button, and then it will repeat multiple times according to the set repetition. All scheduled announcement repetitions will be visible in the list on the Planned announcements tab as individual items. The maximum time limit for scheduling ahead of the current time is 180 minutes.


    The announcement will play immediately in the selected zones unless these zones are occupied by the playback of other announcements of the same priority/ importance. In this case, the playback of the announcement will be delayed until the selected zones are free again.



    C) Detailed information about the triggered announcement can be found on the Queue tab - see tutorial Announcement history.


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