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Flight statuses in our Simpleway Airport CX system are called "Remarks", and they come straight from your real-time flight data feed (AODB).
To make those statuses easy for passengers to read on FIDS (Flight Information Display System), we add custom translations that replace some of the default ones supplied by the feed provider. If you want a different wording for a remark, this tutorial shows you how to change it.
The Remarks tab gives you an overview of every flight remark value: the raw value in the "Name" column, exactly as it arrives from the AODB, and its passenger-facing wording in the "Name translation" column.
When modifying flight data on the Flight editor tab the Remarks dropdown values first display the name of the remark and then the name translation in parentheses, but it is the name translations of remarks that are displayed on the FIDS.
Name translations can be default (a duplicate of the name received from the AODB provider) or custom (added by an administrator to override the default). So on the Remarks tab, the "Name" and "Name translation" columns match when a remark still uses its default translation, and differ once you give it a custom one.
On the Translations tab, default translations of remarks are indicated by a red circle in the override column and cannot be deleted or modified, while custom translations are indicated by a green circle and can be modified and deleted.
Important:
On the Translations tab:
The "Code" column matches the "Name" column on the Remarks tab.
The "Translation" column matches the "Name translation" column on the Remarks tab.
The following table shows our custom translations of remarks:
Translation | Remark name | Description |
Arrived | Arrived / Delayed | Aircraft has arrived but is delayed based on scheduled arrival |
Arrived | Arrived / Gate Arrival | Aircraft has arrived and is in designated gate |
In Air | En route / Delayed | Aircraft is currently in air but delayed based on scheduled arrival or departure |
In Air | En route / On Time | Aircraft in air and on time |
Landed | Landed / Taxiing | Aircraft is wheels down at destination but still taxiing to gate or designated parking |
Delayed | Scheduled / Delayed | Aircraft has not departed and is delayed from scheduled departure |
Departed | Taxiing / Delayed | Aircraft has left the gate, is taxiing for departure and is delayed from scheduled departure |
Departed | Taxiing / Left Gate | Aircraft has left the gate and is taxiing for departure |
No Info | Result unknown | The aircraft entered a gap in Flight data feed provider coverage while in flight, and data is no longer available |
Topics covered:
Remarks tab,
Translations tab
TUTORIAL STEPS:
Modifying custom remark translations
A) Translations tab
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B) Custom remark translations
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C) Edit remark
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Creating custom translations from default translations
A) Default remark translations
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B) View remark page
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C) New item page
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D) Repeat the previous steps to create any new custom remark translations. | |
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FAQ
How does Simpleway map flight status remarks across different airport operational systems?
Simpleway translates and standardizes raw flight data (AODB/FIDS) into uniform status remarks (e.g., Delayed, Boarding, Gate Changed) across all passenger information channels. For a broader overview of how our software unifies operational data, explore our Simpleway Airport Operations Platform.
Can flight status remark mappings be automated for real-time display updates?
Yes, mappings trigger automated real-time updates across FIDS displays, public address announcements, and mobile notifications. Read our Airport Technology Solutions page to see how global hubs automate passenger communications during schedule changes.
What happens if an unmapped flight status remark is received from an airline feed?
The platform applies a pre-configured default remark rule to prevent blank displays while flagging the unmapped code in the administration log. If you need dedicated technical assistance or custom integration mapping, contact our Support Services Team.
Does Simpleway support multi-language translation for mapped flight status remarks?
Yes, mapped flight status remarks automatically correlate with localized voice and text libraries to broadcast uniform multi-lingual information across displays and audio channels. Learn more about our multi-lingual passenger communication capabilities.
How do custom display rules override standard flight status remark mappings during emergencies or irregular operations (IROPS)?
Operators can set priority override rules in the Simpleway admin interface to replace standard status mappings with critical alerts across specific airport zones.