Create VISUAL message
  • 05 Dec 2023
  • 2 Minutes to read
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Create VISUAL message

  • Dark
  • PDF

Article summary

Sometimes you might need to show your passengers a scrolling message on your displays, for example, to inform them about irregularities, events, etc. This can be done with Visual text messages, that can be scheduled and triggered for different display zones

Visual messages are created in the Visual Messages tab within preconfigured regions, also called VM regions that are later inserted into content templates. This approach allows to place independent VM regions with their own set of visual messages into different areas of the content template. Furthermore, we use zones to group your displays so that you don't have to choose separate displays to show your visual messages. 

To setup visual messages on your displays, you need to complete the following steps:

In the Zones tab:

In the Visual messages tab:

  • Create new or select an existing VM region.
  • Select the earlier created zone with display configurations.
  • Create visual message/s within selected zone and VM region.

In the Templates tab:

  • Insert VM region in the content template.

In the Displays tab:

  • Assign the content template to displays.

Note: Once you have the visual messages running, the changes made to the visual messages in the visual messages tab will be updated on your displays.

This tutorial will show you how to create a Visual message within the already pre-configured Default VM region and insert this region in the previously created FLIGHT LIST template which can be assigned to displays.

Additional information:

Users with appropriate user role permissions, such as admins, creators, and content designers, can create and configure any number of VM regions with any number of visual messages in each region, but changes can be made to one region at a time. Message separator function of the VM region enables to set a sign/text for separating messages on display when being displayed one after each other. Users with with appropriate user role permissions, such as admins, creators, content designers and airport agents, can assign a priority to a visual message which determines the importance of the message above all other messages. 

Topics covered:
  • Visual messaging tab
  • Templates tab
  • Zones tab

Sample screen:


A) Visual messages tab

  1. Open the Visual messages tab.
  2. Click the New visual message button.

B) Create a visual message

  1. Name your new visual message.
  2. Enter the text content of your visual message.
  3. Schedule your visual message.
  4. Select the display zones where you want to transmit the visual message by checking the corresponding checkbox.
  5. Click the Save button.

Note: Users with appropriate permissions can set a visual message to high priority by ticking the Priority check-box, otherwise its priority will be set to normal.

C)  VM States

You can check the status of your visual messages in the Status column:
  • green icon with the white arrow indicates that this visual message is active and has a high priority. 
  • green icon indicates that this visual message is active and has a normal priority. 
  • A yellow icon is displayed if the visual message has been overridden by another visual message of higher priority in all of its zones.  
  • red icon indicates that this visual message is not currently active due to set period being invalid.

D) Templates tab

  1. Open the Templates tab.
  2. Select your FLIGHT LIST template (or any other template to place the VM region).

E) Visual message widget

  1. Click the Widgets button and select the Visual message option.
  2. Click the canvas to place the selected visual message widget.

F) Region selection

  1. Select the Default region.
  2. Click the OK button.

G) Stylize your visual message

  1. Change the size and position of the visual message region to suit your needs.
  2. Change the text font color if it is unreadable because of the background color.
  3. Click the Save & Publish button.

H) You may now assign the template to your display, see tutorial Assign CONTENT TEMPLATE to a display

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