Welcome to Simpleway CX Knowledge Base

Exciting News: we have launched New Airport CX Release 7.12 and 7.13!

New features in release 7.12:

nnounce audio devices integration: We improved the symbiosis of our nnounce devices with the Simpleway CX platforms for easier maintenance of your nnounce devices. See our tutorial or contact us at customer@simpleway.global to book your demo.

Background music widget: Together with our nnounce solution we have implemented the BGM widget into our Flex User Interface. Contact us at customer@simpleway.global to book your demo.

Volume control widget:Control volume levels for BGM music or your announcements in the Flex User Interface. Contact us at customer@simpleway.global to book your demo.

New features in release 7.13:

Technological upgrade of Java version to 21 and Mongo version to 8.

Live paging enhancements: We are continuously improving the connection between our Simpleway CX products and our nnounce audio devices. In this release, we have enhanced live paging configuration.

Prayer call: From this release we provide an additional external API provided by IACAD for prayer calls triggered from Simpleway CX.

Multi-airport scenarios are supported.

SimpleVUE improvements concerning stability and library.

Transit CX solution for ground transportation is READY!

We are expanding our Customer CX platform and we now offer a custom product also for ground transportation as train, bus, metro, travel hubs ... Synchronized solution for passenger voice announcements and digital displays system for LCD and LED.

What can you expect:

• Integration with GTFS trip data,
• Trip route templates,
• Trip editor for any changes or new trips,

and many more features we have already in our Airport CX and Enteprise CX solutions.