Welcome to Simpleway CX Knowledge Base

Great news: Airport CX release 7.14 has landed!!

Feature highlights in release 7.14:

Emergency UI Lockdown: Secure your Touch user interfaces (GateUI, BaggageUI, CheckinUI, FlexUI) which are often publicly accessible, to prevent misuse during emergencies . See our tutorial or contact us at customer@simpleway.global to book your demo.

Dashboard Control: Quickly access essential airport operations, from triggering announcements and muting zones to previewing displays, all in one intuitive dashboard.

Microsoft SSO role-mapping: Map user roles from Microsoft to Airport CX for secure sign-ins.

Announcement Notifications Changes: Airport CX operations UI now notifies only for manual announcements, reducing distractions from automated ones.

“Actions” for Trip Paging: New tools to trigger preconfigured actions per trip, streamlining your workflows.

Custom Fields for Locations: Enhance your audio mapping and data management with customizable location attributes.

Transit CX solution for ground transportation is READY!

We are expanding our Customer CX platform and we now offer a custom product also for ground transportation as train, bus, metro, travel hubs ... Synchronized solution for passenger voice announcements and digital displays system for LCD and LED.

What can you expect:

• Integration with GTFS trip data,
• Trip route templates,
• Trip editor for any changes or new trips,

and many more features we have already in our Airport CX and Enteprise CX solutions.