---
title: "Voice Announcements and PA Integration – Airport CX"
slug: "voice-introduction-air"
description: "Play announcements over existing PA hardware from Q-SYS, Bosch Praesensa, Ateis, or Simpleway's nnounce."
tags: ["announcement"]
updated: 2026-09-02T11:11:20Z
published: 2026-09-02T11:11:20Z
canonical: "docs.simpleway.cloud/voice-introduction-air"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.simpleway.cloud/llms.txt
> Use this file to discover all available pages before exploring further.

# VOICE introduction

The VOICE module lets you **play voice announcements** across your airport, station, or public transport network — from automated boarding calls to ad hoc gate change notices. The Simpleway ecosystem is compatible with existing PA installations from most vendors, including Q-SYS, Bosch Praesensa, and Ateis, and also offers its own nnounce audio hardware.

> [!TIP]
> Integrating with your PA (public address) system covers four main use cases:
> 
> - Playing automated announcements
> - Delivering pre-recorded, scheduled, or TTS announcements triggered by an operator
> - Scheduling announcements in advance
> - Unifying fragmented PA infrastructure into a single controlling system and user interface

Because your airport's flight data is integrated into your instance, **announcements can include flight-specific details** pulled directly from that data — so passengers hear the correct information even after an ad hoc change, such as a gate switch. Flight data is managed in the Flight editor tab, and all flight-related assets are retrieved automatically from the integrated flight data and displayed in their respective tabs.

The following tutorials first cover how to set up communication between the Simpleway system and your PA system, then how to configure the audio setup of your Simpleway instance. Once that's done, you'll have several ways to **trigger announcement playback** in your audio zones, depending on the purpose:

| Announcement type | Triggered from location | Description |
| --- | --- | --- |
| **Flight-related announcements** | *Arrival paging* and *Departure paging* tabs | Triggers flight-related announcements for selected arriving or departing flights. |
| **Generic announcement** | *Paging* tab | Non-flight related generic airport announcements. |
| **Ad hoc announcement** | *Ad hoc announcements* tab | Where the operator records the announcement through the computer's microphone or uses text to speech function. The announcement can then be immediately previewed and played back in the desired areas (zones). Optionally the transcript of your announcement can be shown on displays - Visual paging. |
| **Scheduled announcement** | *Announcement scheduler* tab | Automated playback of generic announcements according to the preset schedule. |

### **Role-based UIs**

**GateUI** and **BaggageUI** user interfaces will allow you to run flight-specific announcements to direct passengers to the right gate or baggage claim belt.

Our **FlexUI** enables you to cover any custom use case to address your audience via audio announcements.

A generic **announcement set** is ready for you to play on the Paging tab but you also have the option to **create and configure your own announcements in the Paging li****brary**. You can chose according to your preferencies or possibilities to create:

- Text-to speech announcements,
- Audio file upload,
- Microphone recording.

Using the *Queue* tab, you will be able to **track the progress and history** of all types of triggered announcements along with their configuration information.