---
title: "User Roles and Permissions by System Tab – Airport CX"
slug: "user-roles-air"
description: "Twelve pre-configured roles from admin to gate agent, with a full permissions matrix for every system tab."
updated: 2026-09-15T11:36:55Z
published: 2026-09-15T11:36:55Z
canonical: "docs.simpleway.cloud/user-roles-air"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.simpleway.cloud/llms.txt
> Use this file to discover all available pages before exploring further.

# User roles

**User roles define a user's rights and permissions across the system's UIs**. On the Users tab, you [create a new user](/v1/docs/create-and-manage-users-air) and assign them the appropriate role — the same tab is also where you manage user passwords.

Roles come pre-configured, so there's no need to build permission sets from scratch — just **match each user to the role that fits their responsibilities at the airport.**

To choose the appropriate role for airport personnel, here is a brief description of the individual roles:

| **Admins** | Role with full user rights and permission in the whole Simpleway cloud instance. |
| --- | --- |
| **Device managers** | Operations and configuration of displays and audio configuration. |
| **Content designers** | Personnel in charge of creating and keeping up-to-date display contents. |
| **Airline operators** | Airline agents have only the right to see and change the flight information of their airline. |
| **Creators** | A joint role for display and voice creators |
| **Voice creators** | Personnel triggering and creating voice announcements |
| **Airport operators** | Airport personnel have access to operational functions such as updating visual messages, triggering of announcements. |
| **Checkinui users** | Specific role for checkin agents. |
| **Gateui users** | Specific role for gate agents. |
| **Baggageui users** | Specific role for baggage announcements from BaggageUI. |
| **Tugmanui users** | Specific role for operation of TugmanUI. |
| **Flexui users** | Specific role for operation of FlexUI. |

The following table shows the permissions of *User roles* per tab:

|  | **User roles** |
| --- | --- |
| **Tab name** | **Admins** | **Device managers** | **Content designers** | **Airline operators** | **Creators** | **Voice creators** | **Airport operators** | **Gateui users** | **Baggageui users** | **Tugmanui users** | **Flexui users** | **Checkinui users** |
| Displays | x | x |  |  |  |  | x |  |  |  |  |  |
| Zone groups | x | x |  |  |  |  |  |  |  |  |  |  |
| Zones | x | x |  |  |  |  |  |  |  |  |  |  |
| Audio devices | x | x |  |  |  |  |  |  |  |  |  |  |
| Paging priorities | x | x |  |  |  |  |  |  |  |  |  |  |
| Templates | x |  | x |  | x |  |  |  |  |  |  |  |
| Dynamic media | x |  | x |  | x |  |  |  |  |  |  |  |
| Media library | x |  | x |  | x |  |  |  |  |  |  |  |
| Visual messages | x |  | x |  | x |  | x |  |  |  |  |  |
| Playlists | x |  | x |  | x |  | x |  |  |  |  |  |
| Tables | x |  | x |  | x |  | x |  |  |  |  |  |
| Content scheduler | x |  | x |  | x |  | x |  |  |  |  |  |
| Scenario activation | x |  |  |  | x |  | x |  |  |  |  |  |
| Scenarios | x |  |  |  | x |  |  |  |  |  |  |  |
| Weather data | x |  | x |  | x |  |  |  |  |  |  |  |
| Flight editor | x |  | x | x | x | x | x |  |  |  |  |  |
| Flight exclusions | x |  |  |  |  |  |  |  |  |  |  |  |
| Remarks | x |  |  |  |  |  |  |  |  |  |  |  |
| Arrival paging | x |  |  |  | x | x | x |  |  |  |  |  |
| Departure paging | x |  |  |  | x | x | x |  |  |  |  |  |
| Ad hoc announcements | x |  |  |  | x | x | x |  |  |  |  |  |
| Paging | x |  |  |  | x | x | x |  |  |  |  |  |
| Paging library | x |  |  |  | x | x |  |  |  |  |  |  |
| Announcement scheduler | x |  |  |  | x | x | x |  |  |  |  |  |
| Planned announcements | x |  |  |  | x | x | x |  |  |  |  |  |
| Queue | x |  |  |  | x | x | x |  |  |  |  |  |
| TTS library | x |  |  |  | x | x |  |  |  |  |  |  |
| Locations | x | x |  |  |  |  |  |  |  |  |  |  |
| Carriers | x | x |  |  |  |  |  |  |  |  |  |  |
| Checkins | x | x |  |  |  |  |  |  |  |  |  |  |
| Gates | x | x |  |  |  |  |  |  |  |  |  |  |
| Belts | x | x |  |  | x | x | x |  | x |  |  |  |
| Custom fields | x | x |  |  |  |  |  |  |  |  |  |  |
| Users | x |  |  |  |  |  |  |  |  |  |  |  |
| UI configurations | x |  |  |  |  |  |  |  |  |  |  |  |
| Announcement configurations | x |  |  |  |  |  |  |  |  |  |  |  |
| Translations | x |  | x |  | x |  |  |  |  |  |  |  |
| Location translations | x |  |  |  | x | x |  |  |  |  |  |  |
| Carrier translations | x |  |  |  | x | x |  |  |  |  |  |  |
| Fonts | x |  | x |  | x |  |  |  |  |  |  |  |
| Data sources | x |  | x |  |  |  |  |  |  |  |  |  |
| OpsUI | x | x | x | x | x | x | x |  |  |  |  |  |
| GATEUI | x |  |  | x | x | x | x | x |  |  |  |  |
| BAGGAGEUI | x |  |  |  | x | x | x |  | x |  |  |  |
| TUGMANUI | x |  |  |  |  |  | x |  |  | x |  |  |
| FLEXUI | x |  |  |  | x | x | x |  |  |  | x |  |
| CHECKINUI | x |  |  |  |  |  | x |  |  |  |  | x |