---
title: "Create a Scrolling Visual Message for Displays – Airport CX"
slug: "create-visual-message-air"
description: "Create a scrolling message in a VM region, schedule it, and target the display zones that should show it."
updated: 2026-08-28T06:24:41Z
published: 2026-08-28T06:24:41Z
canonical: "docs.simpleway.cloud/create-visual-message-air"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.simpleway.cloud/llms.txt
> Use this file to discover all available pages before exploring further.

# Create VISUAL message

Visual text messages let you show passengers a scrolling message on your displays — to inform them about irregularities, events, and similar updates. These messages can be scheduled and triggered for different display zones.

Visual messages are created in the Visual Messages tab within preconfigured regions, called VM regions, which are then inserted into content templates. This lets you place independent VM regions, each with its own set of visual messages, into different areas of a content template. Zones, meanwhile, group your displays so you don't have to select displays individually each time you want to show a visual message.

To setup visual messages on your displays, you need to complete the following steps:

1. In the *Zones t*ab, group display configurations into a zone. See [Connect and configure DISPLAYS](/v1/docs/connect-and-configure-displays-air) and [Zoning your audio and display devices](/v1/docs/zoning-audio-display-devices-ent) for details.
2. In the *Visual messages* tab:
  1. Create a new VM region, or select an existing one.
  2. Select the zone with display configurations you created earlier.
  3. Create one or more visual messages within the selected zone and VM region.
3. In the *Templates* tab, insert the VM region into the content template.
4. In the *Displays* tab, assign the content template to your displays.

TIP: once your visual messages are running, any changes you make to them in the Visual messages tab are updated automatically on your displays.

> [!TIP]
> This tutorial will show you how to create a *Visual message* within the already pre-configured **Default** VM region and insert this region in the previously created FLIGHT LIST template which can be assigned to displays.

Topics covered:

- Visual messaging tab
- Templates tab

**Sample screens:**

| ![](https://cdn.document360.io/a3e67867-6316-451b-94ad-ec727ac9102a/Images/Documentation/Slide2(43).JPG) | ![](https://cdn.document360.io/a3e67867-6316-451b-94ad-ec727ac9102a/Images/Documentation/image-BH7EC09V.png) |
| --- | --- |

---

**TUTORIAL STEPS:**

| A) **Visual messages tab** 1. Open the *Visual messages* tab. 2. Click the *New visual message* button. | ![](https://cdn.document360.io/a3e67867-6316-451b-94ad-ec727ac9102a/Images/Documentation/Slide9(54).JPG) |
| --- | --- |
| B) **Create a visual message** Name your new visual message. 1. Enter the text content of your visual message. 2. Schedule your visual message. 3. Select the display zones where you want to transmit the visual message by checking the corresponding checkbox. 4. Click the *Save* button. *Note*: Users with appropriate permissions can set a visual message to high priority by ticking the Priority check-box, otherwise its priority will be set to normal. | ![](https://cdn.document360.io/a3e67867-6316-451b-94ad-ec727ac9102a/Images/Documentation/TUTORIAL_Visual_messaging_v3.jpg) |
| C) **VM States** You can check the status of your visual messages in the Status column: - A **green** icon with the white arrow indicates that this visual message is active and has a high priority. - A **green** icon indicates that this visual message is active and has a normal priority. - A **yellow** icon is displayed if the visual message has been overridden by another visual message of higher priority in all of its zones. - A **red** icon indicates that this visual message is not currently active due to set period being invalid. | ![](https://cdn.document360.io/a3e67867-6316-451b-94ad-ec727ac9102a/Images/Documentation/Slide12(25).JPG) |
| D) **Open the Templates tab** Select a template where you would like to place the VM region. **TIP**! Simpleway templates have mostly preconfigured VM regions on the template bottom or find it in the Elements list and continue with step G) | ![](https://cdn.document360.io/a3e67867-6316-451b-94ad-ec727ac9102a/Images/Documentation/Slide13(13).JPG) |
| E) **Visual message widget** 1. Click the *Widgets* button and select the Visual message option. 2. Click the C*anvas* to place the selected visual message widget. | ![](https://cdn.document360.io/a3e67867-6316-451b-94ad-ec727ac9102a/Images/Documentation/Slide14(9).JPG) |
| F) Region selection 1. Select the *Default* region. 2. Click the *OK* button. | ![](https://cdn.document360.io/a3e67867-6316-451b-94ad-ec727ac9102a/Images/Documentation/Slide15(10).JPG) |
| G) **Stylize your visual message** 1. Change the *size* and *position* of the visual message region to suit your needs. 2. Change the text font color if it is unreadable because of the background color. 3. Click the *Save & Publish* button. | ![](https://cdn.document360.io/a3e67867-6316-451b-94ad-ec727ac9102a/Images/Documentation/Slide16(4).JPG) |
| H) You may now assign the template to your display, see tutorial [**Assign CONTENT TEMPLATE to a display**](/v1/docs/2-assign-content-template-to-a-display) |

### **Additional information:**

Users with appropriate user role permissions, such as admins, creators, and content designers, can create and configure any number of VM regions with any number of visual messages in each region, but changes can be made to one region at a time. *Message separator* function of the VM region enables to set a sign/text for separating messages on display when being displayed one after each other. Users with with appropriate user role permissions, such as admins, creators, content designers and airport agents, can assign a priority to a visual message which determines the importance of the message above all other messages.